Make sure airplane mode is off: Select the Network, Sound, or Battery icons ( ) on the right side of the taskbar, then make sure the Airplane mode quick setting is turned off. Unshielded USB devices can sometimes interfere with Bluetooth connections. If your Bluetooth device is unresponsive or sluggish, check to make sure it’s not too close to any other USB device that’s plugged into a USB 3.0 port. Make sure your Bluetooth device is in range. Turn off your Bluetooth device, wait a few seconds, then turn it back on. Make sure your Bluetooth device is turned on, is charged or has fresh batteries, and is in range of your PC. Note: When you turn Bluetooth on in Settings, the following message appears immediately: You’ll see “Not connected” if your Windows 11 device isn’t connected to any Bluetooth accessories.Ĭheck in Settings: Select Start > Settings > Bluetooth & devices. Here’s how:Ĭheck in quick settings: Select the Network, Sound, or Battery icons ( ) on the right side of the taskbar, look for the Bluetooth quick setting, then select Bluetooth to turn it on. In Windows 11, there are two ways to check if Bluetooth is turned on. If you're using a laptop with a physical Bluetooth switch on the body, make sure it’s switched on. If you’re setting up a new device and Bluetooth is missing, check the product specifications to make sure it has Bluetooth capabilities. Before you startĬheck these things before you start troubleshooting Bluetooth on your device: Check your product information Of late, we have heard issues with the USB 3.0 port due to driver incompatibility.Note: For general info about how to connect a Bluetooth device to your PC, see Connect a Bluetooth device in Windows. If you have connected your mouse to a USB 3.0 port, I suggest you connect it to a USB 2.0 port for better compatibility, no matter if you are using a wired or wireless mouse. I have had many issues with the mouse being unresponsive in Windows, but switching to a different port has been a reliable solution for me in the past. Have you tried connecting the mouse to a different USB port?
If you are using an external mouse on your Windows 11 laptop or desktop PC and the mouse is not working, you should begin with the most common fix. Connect the Mouse to a Different Port (External Mouse) Disable ‘Enhance Pointer Precision’ (Laggy Mouse and Touchpad)ġ.Uninstall USB Controllers’ Drivers (External Mouse).
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