MSI also offers Call Center Supervisor training and certification. The Management and Strategy Institute’s online call center agent training will give your employees the skills they need quickly and affordably. Training for call center employees can be a long and costly investment for an organization. Once the training is complete, students will take the call center agent certification exam to prove their understanding. This online call center agent training, developed exclusively for the Management and Strategy Institute, is designed to teach someone the core competencies required to deal with customers over the phone.
Understanding how to listen to a caller’s needs, then finding the most appropriate solution to their issue requires an understanding of customer service etiquette. Professional phone skills do not come naturally to everyone. How your call center agents treat your customers on the phone is a critical aspect to the success of a company. Most companies today, both large and small, have a dedicated team of representatives to assist their customers over the phone. Ltd, 119/31B, Jai Hind Lane, Nasimabad, Gumti No. Other requests must be referred to Naval inte ligence Support Center. Ltd, 23/2B, 1st Floor, Beside Maruti True Value, 19 Tashkand Road, Civil Lines, Allahabad, Uttar Pradesh-211001 - 211001Ĭreativecomp Infotech Pvt.Ltd 05, Pushpanjali Complex, Sahi Market, Cinema Road, Gorakhpur, UP-273001 - 273001Ĭreativecomp Infotech Pvt. MSL INFOTECH India Pvt Ltd, No 1 A, Gayathri Street, Duraisamy Nagar Extension, Madurai - 625 003 - 625003Īshok Electronics & Computer Servicing CenterĪshok Electronics & Computer Servicing Centre, #46/20/84, 1ST Floor, Opposite Vinayaka Temple, Mandavari Street, Dondaparthy Junction, Visakhpatnam 530016 - 530016Ĭreativecomp Infotech Pvt. Ltd #02, Maa Janki Apartment, Near Sai Mandir, Sant Raghuwar Nagar Colony, Mahmoorganj, Varanasi 221010 - 221010į26/3, 1st Floor, Tum Road, Okhla Ind.
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